NB:

1) The minimum acceptable weight for the AIR route is 5KG, while the minimum acceptable weight for the SEA route is 25KG. Both Air and Sea shipments are subject to volumetric weight billing where applicable.

2) For cargo valued above $100, clients are required to source the option of insurance coverage.

3) For China to UK Air and Sea shipping, Drop off is done at our Guangzhou, China address below: SARAPSL CHINA WAREHOUSE ADDRESS: 广州市越秀区广园西路通通商贸城A​​B27。

电话 - +8613427661980。 注：请在商品外包装上写明客户姓名、电话、目的地、发货方式、仓库号码并粘贴。如是快递，请在快递单上注明客户姓名、电话，发货后将 快递单和运单号发给客户。没有准确非洲联系方式的快递，我们拒绝货到付款，谢谢。. Please include your name and number to enable us to determine the owner of the parcel.

For emphasis and to enable us serve you best, please ensure the following for all shipments:

• Clearly write your name, phone number, destination, shipping method, and warehouse number on the outer packaging.
• After dispatch by your suppliers, send the tracking number and waybill copy to our customer representative team
• Parcels without accurate contact details will be rejected.
• Freight-collect shipments not hitherto informed will not be accepted.

4) All prices include customs clearance fees, except for parcels that are set aside for inspection due to new and continuously updated UK tariff regulations. We are not liable for any additional customs-related charges, inspection fees, or delays imposed by UK Customs and Border Protection (CBP).

Due to fluctuations in exchange rates and airline / sea partner pricing, clients are required to request and confirm updated daily rates before making payment.

5) There may be possible delays due to flight cancellations, weather conditions, government regulations, or other force majeure (unforeseen) circumstances in international freight and logistics.

6) Shipments may be consolidated at our Guangzhou warehouse. We allow:

a) 7 days free storage for Air freight

b) 10 days free storage for Sea freight.

Storage beyond the free period may attract additional warehouse charges.