Fraud Awareness

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At SARA Procurement Services LTD, we take fraud prevention seriously. We are committed to protecting our customers, partners, and community from scams, impersonation, and unauthorized use of our name, brands, or payment details.

This page explains how to identify suspicious activity and how to report it to us.

1. OUR OFFICIAL IDENTITY

The following names and brands belong to us:

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    SARA PROCUREMENT SERVICES LTD
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    SARA SUPPLY CHAIN SOLUTIONS
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    ChinaToLagos
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    SaraProcure

2. IMPORTANT PAYMENT NOTICE

All payments to SARA must be made only to official company accounts in the names:

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    SARA PROCUREMENT SERVICES LTD
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    SARA SUPPLY CHAIN SOLUTIONS

We do not ask customers to pay into personal accounts. If anyone requests payment into a personal account, cryptocurrency wallet, or any account name different from the official company names above, treat it as suspicious and report it immediately.

3. OFFICIAL COMMUNICATION CHANNELS

Customers should only trust contact details published on:

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    Our official website
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    Our official support channels
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    Our verified phone numbers
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    Official WhatsApp or Wechat groups created and administered by us

Any communication outside these official channels should be treated with caution.

4. SIGNS OF SUSPICIOUS ACTIVITY

Be careful if you notice any of the following:

  • 1. Requests for payment to a personal account
  • 2. Messages from personal, unofficial or unfamiliar phone numbers
  • 3. Fake social media or WhatsApp accounts pretending to represent SARA
  • 4. Urgent payment pressure without proper documentation
  • 5. Suspicious links, attachments, or invoices
  • 6. Poor grammar, inconsistent branding, or unusual account names
  • 7. Offers or claims that do not match our normal services or process

5. FORMER STAFF OR UNAUTHORIZED CONTACT

If anyone who is no longer affiliated with SARA contacts you through a personal number, sends an invoice using an old SARA template, or requests payment outside our official channels, do not proceed without verification.

Only trust payment instructions linked to our official company accounts: SARA PROCUREMENT SERVICES LTD and SARA SUPPLY CHAIN SOLUTIONS. If in doubt, report the message, number, and invoice to us immediately through our official platforms.

6. FRAUDULENT EMAIL

Be cautious of emails that:

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    Come from unofficial addresses
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    Ask for urgent payment without proper context
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    Contain suspicious links or attachments
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    Use misleading account names or false branding

If you receive a suspicious email claiming to be from SARA, do not click any links or open attachments until you verify the sender through our official channels.

7. FRAUDULENT SMS OR WHATSAPP MESSAGES

Be cautious of SMS or WhatsApp messages that:

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    Ask you to make payment to a personal account
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    Come from numbers not listed on our official platforms
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    Pressure you to act quickly without proper verification
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    Ask you to continue communication on unofficial channels

8. FRAUDULENT SOCIAL MEDIA ACCOUNTS

Be cautious of social media pages or accounts that:

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    Are not linked from our official platforms
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    Use our brand name or logos without consistency
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    Request money, confidential information, or unusual action
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    Direct users to unofficial phone numbers or payment details

9. HACKED OR COMPROMISED ACCOUNTS

If you believe your communication with SARA has been affected by a hacked email, WhatsApp, or account impersonation:

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    Stop communication immediately
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    Do not make payment
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    Contact us through our official website or published contact numbers
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    Report the suspicious account, message, or number to us

10. HOW TO REPORT SUSPICIOUS ACTIVITY

If you receive suspicious communication claiming to be from SARA, please report it to us immediately with as much detail as possible, including:

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    Screenshot of the message or post
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    Suspicious phone number
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    Suspicious email address
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    Social media link or profile name
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    Payment details shared with you
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    Any invoice, attachment, or instruction received

11. CUSTOMER PROTECTION REMINDER

Before making any payment:

  • 1. Confirm the account name
  • 2. Confirm the payment instruction through an official SARA channel
  • 3. Verify that the communication came from an official number, email, or approved customer group

When in doubt, pause and verify first.

SARA will never encourage customers to ignore proper verification. If something feels unusual, report it immediately before making payment or sharing sensitive details.

Contact Us

Our Operations Hubs and Contact Points

Reach SARA through our main operations hubs in Nigeria and China, with support across key global trade locations

Main Operations Hub

Nigeria Hub

Lagos, Nigeria

NG
Local Time
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Address

3/5, Nduka Osadebay Street, Ajao Estate, Airport Road, Lagos State, Nigeria

Phone
Working Hours

Mon - Fri: 9:00 AM - 5:00 PM
Sat: 11:00 AM - 3:00 PM

Social Platforms
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