Privacy Policy

This Privacy Policy applies to:

• 
  SARA PROCUREMENT SERVICES LTD
• 
  SARA SUPPLY CHAIN SOLUTIONS
• 
  Our brands ChinaToLagos and SaraProcure

We may collect information such as:

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  Full name
• 
  Company name
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  Phone number and WhatsApp number
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  Email address
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  Pickup and delivery addresses
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  Supplier and shipment details
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  Uploaded documents, cargo photos, invoices, or packing lists
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  Information submitted through contact forms, Ask SARA, live chat, or newsletter forms

We use your information to:

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  Respond to enquiries and provide quotes
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  Process shipment, sourcing, pickup, warehousing, and payment requests
• 
  Coordinate suppliers, logistics, and customer support
• 
  Improve our website, services, and user experience
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  Send updates where you have chosen to receive them
• 
  Help detect and prevent fraud or misuse of our platforms

We may share relevant information only where necessary with:

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  Our internal team
• 
  Logistics and delivery partners
• 
  Customs and clearance agents
• 
  Warehouse or operational partners
• 
  Payment or technology service providers supporting our operations

We do not sell your personal information.

We take reasonable administrative and technical steps to protect the information you submit to us. However, no online transmission or storage system can be guaranteed to be completely secure.

Our website may use cookies, analytics tools, chat tools, and related technologies to improve functionality, understand website usage, and support customer communication.

You may contact us to:

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  Request access to your information
• 
  Correct inaccurate information
• 
  Request deletion of information where appropriate
• 
  Ask questions about how your data is handled

Our website may contain links to third-party platforms or partner services. We are not responsible for the privacy practices of those external sites.

We may update this Privacy Policy from time to time without prior notice. Any updates will be posted on this page with the revised effective date.

If you have any questions about this Privacy Policy or how your information is handled, please contact us through our official contact details listed on our website.